The Programa de Acreditação de Laboratórios Clínicos (PALC) and the Greiner Bio-One eTrack System: A partnership for clinical laboratory excellence.

Programa de Acreditação de Laboratórios Clínicos - PALC

In the competitive clinical laboratory market, the pursuit of excellence in the quality and safety of services provided is essential for the success and trust of patients.

In this scenario, the Programa de Acreditação de Laboratórios Clínicos (PALC) of the Sociedade Brasileira de Patologia Clínica (SBPC) stands out as an important reference for the standardization and evaluation of laboratory quality in Brazil.

To help laboratories meet the rigorous standards established by PALC, the Greiner Bio-One eTrack system emerges as an innovative and effective technological solution.

PALC and its importance for clinical laboratories

PALC is a program that establishes quality and safety criteria for clinical laboratories, with a focus on ensuring reliable, accurate and standardized results at all stages of the analysis process.

Through rigorous audits, the program evaluates infrastructure, equipment, procedures, quality management, document control, staff training, among other criteria, to ensure that the laboratory meets the highest quality standards.

PALC accreditation demonstrates the laboratory's commitment to the quality and safety of its services, promoting the trust of patients, doctors and other healthcare professionals.

Greiner Bio-One eTrack: a technological solution to meet the PALC criteria

Greiner Bio-One eTrack is a comprehensive information management system for clinical laboratories, designed to optimize processes, increase efficiency and assist in the pursuit of accreditation. Through an integrated and intelligent system, eTrack offers several functionalities, such as:

  • Document Management: The system allows the delivery of auxiliary data for the creation, storage and control of mandatory documents for accreditation, such as operational procedures, forms and quality records.
  • Document Management: The system allows the delivery of auxiliary data for the creation, storage and control of mandatory documents for accreditation, such as operational procedures, forms and quality records.
  • Training and Skills Record: eTrack generates data that helps managers identify potential training needs or even the development of new skills for employees.
  • Data Analysis and Performance Indicators: The system offers tools for generating reports and analyzing performance indicators.
  • Non-Conformity Monitoring and Corrective Actions: eTrack records adverse effects through discarded and expired items at the time of collection, enabling corrective actions to be taken.
  • Accessibility and Data Security: The eTrack system offers secure and restricted access for each employee with an individual login and password, in compliance with data protection requirements.

Integration and Synergy between PALC and eTrack

PALC and the Greiner Bio-One eTrack system complement each other, providing a synergy that can propel clinical laboratories toward excellence. While PALC establishes the quality and safety criteria, eTrack provides the tools and resources a laboratory needs to meet those criteria efficiently and consistently.

Implementing the eTrack system helps laboratories to:

  • Improve quality management: eTrack makes it easier to meet quality management requirements by optimizing processes and reducing the risk of errors and non-conformities.
  • Increase operational efficiency: The automation of tasks, digitalization of processes and sample traceability provided by the system allow laboratories to achieve greater efficiency in their operations.
  • Reduce costs and optimize resources: Better management of materials and equipment and process optimization result in cost reduction and better use of laboratory resources.
  • Improve patient care: The quality of services, data security and accuracy of results ensured by PALC and the eTrack system result in better patient care.
  • Strengthen the laboratory's image and reputation: Achieving PALC accreditation and the use of the eTrack system demonstrates the laboratory's commitment to quality, technology and innovation, strengthening its image and reputation.

What about you? Are you interested in discussing and understanding a little more about how eTrack can help with accreditations (PALC, DICQ, ONA, RDCs, ISO, among others)?

In 2025, we will be actively present at the 50th SBAC Congress and the 57th Brazilian Congress of Clinical Pathology and Laboratory Medicine.

We will be happy to welcome you!

For more information, contact us!


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