Real-time monitoring: Do you really know what happens to each sample?

Do-Registro-ao-Resultado-A-Jornada-da-Amostra-parte-4 - monitoramento

Blindness after screening

After collection and the initial processes, many labs mentally agree that "then it's just the flow." But what if you don't know where each sample is at each stage? Daily reports arrive late, and deviations go unnoticed until they become bigger problems.

What are the main pain points in post-screening monitoring?

  1. Limited visibility into the status of each sample
    Without continuous updates, managers rely on static spreadsheets that quickly lose accuracy.
  2. Late notifications of delays
    Alerts sent only in consolidated reports, preventing immediate reaction to bottlenecks.
  3. Lack of custom metrics
    SLA deadlines, processing time, and specific bottlenecks are not easily adjustable to the laboratory's needs.

What are the operational impacts of poor monitoring?

  • Loss of customer trust
    Doctors and patients demand accurate information about deadlines that are not met.
  • Compromised SLA targets
    Without a clear vision, agreed deadlines slip and result in penalties or rework.
  • Difficulty in audits and compliance
    Lack of detailed and immediate history makes it difficult to prove traceability and regulatory compliance.

What are the advantages of eTrack in real-time monitoring?

  • Flexible on-demand reports
    Generate customized reports by period, input or unit, ensuring metrics aligned with management needs.
  • Relatórios flexíveis sob demanda
    Gere relatórios personalizados por período, insumo ou unidade, garantindo métricas alinhadas às necessidades de gestão.

We conclude our series of articles here, showing how eTrack enhances each phase of pre-analytical analysis — from collection to final monitoring.

Thank you for joining us on this journey; stay connected for more insights that will improve your lab's efficiency and quality!